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Our cookie policy

At Lotus Care Services Ltd in Burton-on-Trent, we use cookies to improve your browsing experience and learn how visitors interact with our website. This page explains what cookies are, how we use them, and what that means for you.

Lotus Care Services Ltd
cookie policy

Last Updated: 18/05/25

This Cookie Policy explains how we use cookies and similar technologies on our website. It provides details about the cookies we use, their purposes, and how you can manage your preferences. This policy complies with UK laws, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).

1. What Are Cookies?

Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work, improve user experience, and provide website owners with information about how their site is being used.

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There are two main types of cookies:

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  • Essential Cookies: These are required for the website to function properly and cannot be turned off.

  • Non-Essential Cookies: These are used for analytics, marketing, or other purposes and require your consent.

2. Cookies We Use

Our website uses cookies to provide you with the best possible browsing experience. Below, we outline the cookies currently in use and those that may be used if additional website features are enabled.

fedops.logger.sessionId

  • Purpose: Tracks session errors and issues to maintain website functionality

  • Duration: 12 months

  • Cookie type: Essential

CookieConsent

  • Purpose: Stores the user's cookie consent state for the current domain

  • Duration: 12 months

  • Cookie type: Essential

XSRF-TOKEN

  • Purpose: Ensures visitor browsing security by preventing cross-site request forgery

  • Duration: Session

  • Cookie type: Essential

TS*

  • Purpose: Security cookies used to protect the website and prevent fraud

  • Duration: Session

  • Cookie type: Essential

bSession

  • Purpose: Tracks page loads

  • Duration: 30 minutes

  • Cookie type: Essential

svSession

  • Purpose: Identifies unique visitors and tracks a visitor’s session on the site

  • Duration: 12 months

  • Cookie type: Essential

3. Managing Your Cookie Preferences

You can control and manage cookies through your web browser settings. Most browsers allow you to:

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  • View and delete cookies already set

  • Block cookies from being placed on your device

 

Please note that disabling essential cookies may affect the functionality and performance of the website.

4. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in our use of cookies or to comply with legal requirements. The latest version will always be available on this page.

5. Contact information

If you have any questions about this Cookie Policy or how we use cookies on our website, please get in touch using the details below:

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Business name: Lotus Care Services Ltd
Address: 8 Hawthorn Crescent, Stapenhill, Burton-on-Trent, Staffordshire, DE15 9QP
Email: info@lotuscareservicesltd.co.uk
Phone: 01283 562074

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​We're happy to help with any concerns you may have about your privacy or the way your data is handled.

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